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Service coördinator

  • Netherlands
  • Not required
  • Fulltime, Parttime
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WHAT YOU WILL DO AS Service coördinator

  • Act as the first point of contact for incoming service requests by phone and email
  • Register, prioritise and follow up on service requests and tickets
  • Plan and coordinate appointments with internal service teams, field service and external technicians
  • Align required parts, documentation and information for each service request
  • Keep customers informed about progress, planning and follow-up
  • Maintain service documentation and workflows in internal systems (including Jira, ERP and Excel)
  • Report recurring issues to the engineering department and provide clear feedback from the field

WHAT WE OFFER

  • A varied and dynamic role with responsibility
  • A market-competitive salary and solid secondary benefits
  • A professional yet informal work atmosphere centred around teamwork
  • Room for personal and professional development
  • A fixed-term contract with the prospect of permanent employment
  • Travel cost reimbursement or NS Business Card (where applicable)
  • 25 vacation days per year and 8% holiday allowance
  • Free parking and charging facilities at our Oss location

WHO YOU ARE AS Service coördinator

  • Minimum MBO working and thinking level, preferably in a technical or related field
  • Experience in service processes, technical support or planning
  • Basic knowledge of electrical systems, batteries or industrial equipment
  • Strong communication and organisational skills
  • Good command of Dutch and English
  • Experience with ERP or service management systems

Preferred:

  • Knowledge of voltage or electrical safety (training possible)
  • A customer-focused and solution-driven mindset
  • Ability to work calmly and accurately in a fast-paced environment

WORKING AT urban mobility systems

At Urban Mobility Systems, we work on practical electrification for heavy-duty machinery and zero-emission transport.
We design and build electric powertrains, battery systems and repower solutions that operate reliably in industrial and construction environments.

Our culture is based on clear communication, teamwork and ownership.
We believe strong collaboration within our teams is essential to developing reliable systems for our customers.

INTERESTED?

If you have any questions about this position, please contact Anita van Dinther at recruitment@urbanmobilitysystems.nl or +31 (0)85 130 0090.

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THE APPLICATION PROCESS

APPLICATION

Send us your CV and tell us why you believe you’re a strong fit for this role and for UMS.

FEEDBACK

Our HR team reviews your application.
You will receive a response within five working days.

INTRODUCTION

We invite you to our headquarters in Oss for an introductory interview.

FOLLOW-UP

Sometimes one meeting is enough; sometimes a second conversation helps us explore your questions or technical background in more detail.

CONTRACT

If we’re both enthusiastic, we’ll make you a contract offer.
Once you accept, we look forward to welcoming you to the team.

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Sleep bestanden hierheen of
Max. bestandsgrootte: 20 MB, Max. aantal bestanden: 2.
    Consent

    We’re available by phone or welcome you by appointment at our Oss location.

    Location

    Galliërsweg 16-18
    5349 AT Oss, The Netherlands

    Availability

    Daily from 09:00 – 17:00 

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