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Service coordinator

  • Netherlands
  • N/A.
  • Full-time, Part-time
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What will you do as Service coordinator

  • First point of contact for incoming service enquiries by phone or e-mail.
  • Register, prioritise and follow up service requests and/or tickets.
  • Scheduling and coordinating appointments for internal service, field service and external technicians.
  • Matching required parts, tools and documentation for service requests.
  • Inform customers of progress, expected schedule and follow-up.
  • Maintain service documentation and work orders in systems (such as Jira, ERP or Excel).
  • Communicate teruding problems to the engineering department and provide clear feedback to customers.

What we offer you offer

  • A challenging and dynamic position with a lot of responsibility.
  • A competitive salary and good fringe benefits.
  • A professional but informal working atmosphere where cooperation is key.
  • Room for personal and professional development.
  • A fixed-term contract with the prospect of permanent employment.
  • Travel allowance or an NS Business Card.
  • 25 holidays per calendar year and 8% holiday allowance.
  • Free parking and charging facilities at our facilities in Oss.

Who are you and what do we ask of you as Service coordinator

  • Minimum MBO4 working and thinking level, preferably in a technical or related field.
  • Experience in a service-oriented, technical or planning role.
  • Basic knowledge of electrical systems, batteries or industrial equipment.
  • Strong communication and organisational skills.
  • Good command of the Dutch and English languages.
  • Knowledge of ERP and service management systems.

Pros

  • Knowledge of voltage or battery safety (training possible).
  • Customer-oriented and solution-oriented attitude.
  • Stress-resistant and good at multitasking.

Working at urban mobility systems

At Urban Mobility Systems, we are passionate about innovation in urban mobility. As a team of dedicated professionals, we strive every day to deliver exceptional solutions that make our cities smarter and more sustainable. We are not afraid to leave traditional paths and take new directions. Our approach is characterised by direct communication, transparency and the incentive to take own initiative. The relationship with our customers is essential, but the relationship between our team members is just as important. We build on a culture in which mutual respect and cooperation are the basis. At UMS, we believe that connection within the team is our strength and the key to developing pioneering mobility solutions.

Interest?

For questions about the position, please contact Anita van Dinther at recruitment@urbanmobilitysystems.nl and/or +31 (0)85 130 0090.

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Employment conditions ⎯⎯⎯⎯⎯⎯

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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five.

Lorem ipsum

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five.

Lorem ipsum

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five.

Lorem ipsum

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five.

Lorem ipsum

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five.

Lorem ipsum

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five.

THE application process

SOLLICITATION

Send us not only your CV, but also your motivation why you are the right candidate for this position and our company.

FEEDBACK

Our HR department will review your application. You will receive a response within 5 working days.

NOTICE

We would be happy to meet you at our headquarters in Oss for an initial introductory meeting.

RELATED

Sometimes we come to an agreement after the first conversation, but usually we like to let everything sink in and speak to you again for further questions.

CONTRACT

If we are both enthusiastic, we will send you a contract proposal. Do you agree? Then we would like to welcome you as a new colleague!

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    We would like to speak to you by phone or receive you at appointment in oss.

    Location

    Galliërsweg 16-18
    5349 AT Oss, The Netherlands

    Accessibility

    Daily from 09:00 - 17:00 

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